TCPA Compliant Dialer for Insurance Sales

A TCPA-compliant dialer includes: DNC list scrubbing (federal + state), consent tracking and verification, time-zone-aware calling hour enforcement, abandonment rate monitoring (under 3% for predictive), caller ID display, and opt-out processing. AgentTech includes all of these.

For auto-dialed or prerecorded calls to cell phones, yes—prior express written consent is required for marketing. For manually dialed calls to landlines, prior express consent (verbal) suffices. AgentTech tracks consent status per contact and per phone number type.

AgentTech automatically blocks calls outside permitted hours (8 AM - 9 PM in the called party's local time zone). The system accounts for time zone differences, daylight saving time changes, and state-specific restrictions that may be more restrictive than federal rules.

TCPA violations carry statutory damages of $500 per violation, or $1,500 per willful violation. Class action lawsuits are common—recent settlements have exceeded $100 million. AgentTech's compliance monitoring significantly reduces violation risk.