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Solutions Inbound and outbound Billed per minute

AI Voice Agents that answer, qualify, follow up, and train.

Autonomous voice agents built into the AgentTech Dialer. Run them as a receptionist, a qualifier, or a training agent. Every conversation is recorded, transcribed, and compliance-scored like a human call. Unlocked on every seat, billed by the minute.

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Answer every call, qualify every lead, and train every agent without adding a seat.

The receptionist that never puts anyone on hold

Answers every inbound call in seconds, around the clock, and gets the caller to the right place.

24/7 answering
No busy signals, no voicemail during AEP surges, no missed after-hours calls.
Greets by campaign
Knows which number and campaign the call came in on and greets accordingly.
Routes by intent and state
Understands what the caller needs and routes to the right queue, honoring state licensing and skills.
Books and messages
Books appointments on an agent's calendar or takes a message that lands on the contact record.
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The qualifier that hands off ready prospects

Asks the questions you configure, checks eligibility, and warm-transfers with the transcript attached.

Your questions
Age, ZIP and state, current coverage, interest, whatever your campaign needs.
Polite disqualification
Handles callers who do not qualify without tying up a licensed agent.
Warm transfer with context
The agent sees the transcript and the answers before they say hello.
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Outbound calls that keep the pipeline moving

Reminders, follow-ups, nurturing, and callbacks placed automatically inside your calling windows.

Appointment reminders
Confirms tomorrow's appointments and reschedules the ones that will not hold.
Follow-ups and nurturing
Re-engages aged leads and unfinished applications on a cadence you set.
Rules enforced
Calling windows, consent, and DNC are the dialer's rules, so the AI follows them.
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AI Mock Calls: practice aimed at each agent's gaps

The AI calls your agents as a realistic prospect and drills the skills their own calls revealed.

Targeted scenarios
Chosen from what transcription and compliance analysis flagged for that agent.
Realistic personalities
The Researcher, the Price Shopper, the Skeptic, the Talker, and compliance traps.
Scored every time
Instant feedback and a score after every practice call. $0.15 per minute.
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Recorded, transcribed, and scored like a human call

AI conversations run through the same compliance engine as every other call on the platform.

Same rules
Disclosures, calling windows, and DNC enforcement apply to the AI.
Same review
Supervisors see AI calls in the same flagged-call queue as human calls.
Same record
Every AI conversation is on the contact timeline with its recording and transcript.
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How a call moves through an AI Voice Agent.

Each voice-agent profile is a routing target on a queue or campaign. You decide what it answers, what it may do, and when it hands off.

  1. RingA call arrives on a number or campaign, or the AI places an outbound call.
  2. GreetThe AI answers with the greeting for that campaign, in seconds.
  3. UnderstandIt listens for intent and asks the questions you configured.
  4. ActRoute, book an appointment, take a message, or disqualify politely.
  5. TransferWarm handoff to an available licensed agent with the transcript attached.
  6. ScoreRecording, transcript, and compliance score land on the contact record.

Built into the dialer, not bolted on.

The AI uses the same queues, calendars, contact records, and compliance engine your agents do. There is nothing to integrate and no second vendor to audit.

  • Assign a voice-agent profile to any queue or campaign as a routing target.
  • Appointments land on agent calendars; messages and answers land on the contact record.
  • Warm transfers carry the transcript and captured answers into the agent's screen.
  • AI minutes are metered from the same prepaid wallet as VoIP, texting, and AI analysis.

What early adopters reported

24/7
Coverage without 24/7 staffing.
Up to 80%
Reduction in call abandonment.
60%
Faster lead qualification.
$0.15
Per minute of AI Mock Call training, versus $1,200+ per agent for supervisor-led role-play.

Pick the role you need first

Each one is a voice-agent profile you can turn on today.

Inbound

AI Receptionist

24/7 answering, intent and state routing, appointment booking, and after-hours messages.

See the receptionist Inbound and outbound

AI Lead Qualification

Qualifying questions, eligibility checks, warm transfers, and outbound follow-up campaigns.

See the qualifier Training

AI Mock Calls

Realistic practice calls that target what each agent's own calls revealed. $0.15 per minute.

See the training agent
AI agents for insurance call centers AI IVR Deploying AI agents safely AI agent vs IVR

FAQs

Questions about AI Voice Agents

What can an AI Voice Agent actually do on a call?

Answer an inbound call or place an outbound one, greet the caller by campaign, understand what they want, ask the questions you configure, book an appointment on an agent's calendar, take a message, or warm-transfer the caller to an available licensed agent with the transcript attached. It can also call your own agents as a realistic prospect for training.

Do AI Voice Agents replace my licensed agents?

No. They handle the parts of the call that do not require a license: answering, routing, qualifying, reminders, follow-ups, and practice. The moment a caller is ready to talk coverage, the AI hands off to a human with the full context, so the licensed agent starts the conversation instead of the intake.

How is compliance handled when the AI is talking?

Exactly the way it is for a human agent. Every AI conversation is recorded, transcribed, and scored by the compliance engine, with the same disclosures, calling windows, and DNC rules enforced by the dialer. Supervisors review AI calls in the same queue as human calls.

How are AI Voice Agents priced?

They are unlocked on every $50 seat with no add-on tier, and billed by the minute of AI voice from your prepaid wallet. AI Mock Calls are $0.15 per minute. There is no per-agent license for the AI itself.

Can I control what the AI says?

Yes. Each voice-agent profile has its own greeting, questions, allowed actions, transfer rules, and calling windows, and is assigned as a routing target on a queue or campaign. You decide which numbers and campaigns it answers and when it hands off.

What is the Training Agent?

AI Mock Calls. Agents sit on a Training Queue and the AI calls them as a realistic prospect. The scenarios are chosen from what call transcription and compliance analysis flagged for that specific agent, so practice targets the skills they actually need, and every practice call is scored.

Something else? Contact us

Hear one take a call.

A 30-minute demo with a live AI receptionist, a qualifier hand-off, and a mock call on your own script.

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