AgentTech 360 is now generally available for FMOs and IMOs. Read the announcement
All systems operational Updated Sep 25, 2026 2:24 AM EDT

System status.

Real-time status of AgentTech Dialer services and infrastructure, with incident history and maintenance notices.

Subscribe to updates Report an issue

All systems operational

Last updated Sep 25, 2026 2:24 AM EDT. Service checks run every minute; this page is updated by our operations team as incidents progress.

Service status

Current status of every AgentTech Dialer service and the last 90 days.

  • Dialer and web app

    dialer.agenttech.io, agent desktop, and supervisor views.

    Operational
    90 days ago100.00% uptimeToday

  • Call processing

    Inbound routing, outbound dialing, queues, and recordings.

    Operational
    90 days ago100.00% uptimeToday

  • SMS and messaging

    Outbound and inbound texting, templates, and cadences.

    Operational
    90 days ago100.00% uptimeToday

  • AI transcription

    Real-time and post-call transcription.

    Operational
    90 days ago100.00% uptimeToday

  • AI compliance scoring

    Post-call scoring, scorecards, and flagged-call review.

    Operational
    90 days ago100.00% uptimeToday

  • AI Sales Coach

    In-call prompts and live guidance.

    Operational
    90 days ago100.00% uptimeToday

  • CRM and automations

    Contacts, dispositions, tasks, and the automations engine.

    Operational
    90 days ago100.00% uptimeToday

  • API and webhooks

    REST API endpoints, webhooks, and integration delivery.

    Operational
    90 days ago100.00% uptimeToday

  • Billing and wallet

    Seat billing, prepaid wallet, and usage metering.

    Operational
    90 days ago100.00% uptimeToday

  • Recordings

    Call recording storage and playback.

    Operational
    90 days ago100.00% uptimeToday

Scheduled maintenance

No maintenance is scheduled. Planned work is announced here and by email at least 72 hours in advance and is scheduled outside of U.S. calling hours.

  • Zero-downtime deploys for the web app and API.
  • Redundant carriers for voice and SMS.
  • Recordings and transcripts replicated across regions.

Get notified

Email when an incident is posted or resolved and before maintenance windows.

99.99%
Uptime target for call processing and the dialer.
60s
Health checks every minute.
72h
Minimum notice for planned maintenance.

Seeing something we are not?

Open a ticket and our team will respond. Urgent issues during business hours: +1 (866) 415-6192.

Schedule demo Report an issue