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Featured March 7, 2026

How to Calculate Cost-Per-Enrollment for Your Insurance Call Center

A formula-driven guide to calculating true cost-per-enrollment including seat costs, lead costs, agent time, and technology.

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Recent Posts

Two-Way SMS for Agents

March 6, 2026

SEP Opportunities Guide

March 5, 2026

Mobile App Launch

March 3, 2026

Latest Articles

Stay updated with the latest insights and trends

March 6, 2026

Two-Way SMS for Agents

How agents can use two-way SMS conversations to answer beneficiary questions, confirm appointments, and drive enrollments.

March 5, 2026

SEP Opportunities Guide

How to identify, market to, and convert Special Enrollment Period-eligible beneficiaries for Medicare Advantage.

March 4, 2026

Speech Analytics for Insurance

How speech analytics extracts trends, keywords, and compliance patterns from thousands of recorded calls.

March 3, 2026

Mobile App Launch

AgentTech Dialer mobile app now available as a Progressive Web App, installable from Safari on iOS and Chrome on Android. Native app store versions pending submission.

March 3, 2026

Q4 Medicare Readiness

A quarter-by-quarter preparation guide for AEP from agent hiring in July to go-live in October.

March 2, 2026

Contact Tagging Strategies

How to design a contact tagging system that lets agents instantly identify lead source, enrollment status, and follow-up priority.

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