Dialpad Pricing
Comparison 2026

Dialpad's $170+/seat pricing doesn't include CRM or insurance compliance features. AgentTech delivers more for $50-75/seat—saving your agency $95+ per seat monthly.

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2026 Pricing Breakdown

Dialpad

$170+/seat/mo

  • CRM costs extra ($45+)
  • No insurance compliance
  • Generic AI features
  • Per-minute charges apply

AgentTech

$50-75/seat/mo

  • CRM included free
  • Medicare/TCPA compliance built-in
  • Insurance-trained AI
  • Low-cost VoIP ($0.025/min)

20-seat agency saves $22,800-28,800/year with AgentTech

Frequently Asked Questions

Dialpad AI Contact Center costs $95-170/seat/month. Add CRM ($50-150/seat) and you're at $145-320/seat. AgentTech costs $50/seat for the call center + CRM platform, with VoIP and AI usage billed separately—saving significantly while adding insurance-specific features.

For general business, Dialpad offers strong AI features. For insurance, AgentTech provides better value with insurance-specific compliance monitoring, state license routing, and built-in CRM. The savings can be $100,000+ annually for a 50-seat team.

AgentTech includes in the $50/seat fee: built-in CRM (Dialpad charges separately), insurance compliance AI (Dialpad doesn't offer), call recording, state license routing, and AI coaching trained on insurance. VoIP calling and AI transcription are billed separately at transparent rates.

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