The Genesys Alternative
for Insurance

Genesys is built for Fortune 500 contact centers. AgentTech is built for insurance agencies. Get the AI features you need without the enterprise complexity and cost.

$50/seat vs $200+ Insurance-focused Simple setup

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When Genesys Is Too Much Platform

Genesys Cloud is a comprehensive enterprise platform with capabilities for massive, multi-channel contact centers. But that power comes with complexity and cost that doesn't make sense for insurance agencies:

Enterprise pricing – $200-300+/seat for full functionality
Complex implementation – Months of professional services
Generic platform – Not built for insurance compliance
Feature overload – Paying for capabilities you'll never use

Right-Sized for Insurance: AgentTech delivers the features insurance agencies actually use—AI compliance, CRM, transcription—without the features you don't. Simple pricing, fast setup, insurance focus.

Genesys vs AgentTech for Insurance

Right-sized features at right-sized pricing

Consideration	Genesys Cloud	AgentTech
Monthly Cost	$200-300+/seat	$50/seat
Implementation	Months	Same day
Insurance Compliance AI	No	Yes - Built-in
CRM Included	No	Yes
Target Customer	Large enterprise	Insurance agencies
Professional Services	Often required	Self-service
Contract Terms	Annual commitment	Month-to-month

What You Get with AgentTech

Enterprise capabilities built for insurance

Medicare Compliance AI

Real-time CMS compliance monitoring on 100% of calls

Built-in CRM

Insurance-focused CRM included at no extra cost

Live Transcription

Every call transcribed in real-time with AI analysis

AI Coaching Cards

Real-time guidance for agents during calls

Smart Routing

Skills and licensing-based call distribution

Real-Time Analytics

Live dashboards and performance tracking

Frequently Asked Questions

Genesys is an enterprise CCaaS platform with complex pricing ($75-150+/seat) and lengthy deployment. For insurance agencies, AgentTech provides purpose-built compliance monitoring, built-in CRM, and faster deployment at $50/seat—without the enterprise complexity.

Yes. Genesys is designed for large enterprises with dedicated IT teams. AgentTech is designed for insurance agencies without IT staff. Browser-based deployment, intuitive interface, and no server management. Most teams are productive within hours, not months.

For insurance operations, yes. AgentTech supports 2-500+ agents and handles AEP-level volume surges seamlessly. While Genesys serves massive multi-thousand-agent enterprises, most insurance agencies don't need that scale and shouldn't pay for it.

Ready for Right-Sized Insurance Technology?

Enterprise features without enterprise complexity. Try AgentTech today.