AgentTech closed a $500K seed round. Read the announcement
AI Voice Agents Training $0.15 per minute

The training agent that drills what each agent actually gets wrong.

AI Mock Calls put agents on a Training Queue and call them as realistic prospects. The scenarios come from what call transcription and compliance analysis flagged for that agent, and every practice call is scored. $0.15 per minute.

Schedule demo Sign up

Supervisors should coach live calls, not play the prospect. Let the AI run the role-play.

Practice aimed at the gaps transcription and compliance found

The compliance engine already knows where each agent falls short. The training agent drills exactly that.

Flags become scenarios
A skipped TPMO disclaimer, a rushed needs assessment, a weak spouse objection: each becomes a drill.
Per-agent plans
Two agents on the same Training Queue get different calls because their gaps are different.
Closes the loop
Improvement shows up in the agent's live-call scores, not just in practice.
Schedule demo Sign up

Inbound practice calls, no scheduling

Place an agent on the Training Queue and the AI calls them when they are available.

Feels like a real inbound
Same softphone, same script panel, same disposition flow.
Any time
Evenings, weekends, remote agents, and time zones supervisors cannot cover.
Scales for AEP
Twenty new hires can practice at once without pulling twenty supervisors.
Schedule demo Sign up

Personalities and objections that mirror the floor

The Researcher, the Price Shopper, the Skeptic, the Talker, and the objections agents hear every day.

Objection library
"I need time to think," "I need to talk to my spouse," "My doctor isn't in network," and more.
Natural conversation
The call flows from the agent's responses, not a fixed script.
Schedule demo Sign up

Prospects who try to make the agent slip

AI prospects push for claims agents should not make, skipped disclosures, and high-pressure tactics.

Scored on compliance
Handling the trap correctly raises the compliance score.
Immediate correction
Falling into it produces the right language on the spot.
Schedule demo Sign up

Instant feedback, measurable ramp

Every practice call ends with a score, recommendations, and a transcript.

Per-call feedback
What went well, what to fix, and the exact moment in the transcript.
Progress tracking
Supervisors see skill trends per agent and decide when someone is floor-ready.
Schedule demo Sign up

The training loop.

Live calls tell the platform what each agent needs. The training agent delivers it. Live calls confirm it worked.

  1. Live callsEvery recorded call is transcribed and compliance-scored.
  2. FlagsSkipped disclosures, weak objection handling, and rushed steps are flagged per agent.
  3. Training QueueA supervisor places the agent on the queue between shifts or during ramp.
  4. Mock callThe AI calls as a prospect built around that agent's flags.
  5. ScoreInstant feedback and recommendations tied to the transcript.
  6. Back to liveImprovement shows up in the agent's real compliance scores.

Ten to twenty times cheaper than role-play.

Traditional onboarding burns twenty-plus supervisor hours per new agent and still leaves quality up to whoever was available that afternoon.

  • Consistent scenarios and scoring for every agent, every time.
  • Practice available around the clock, including for remote agents in other time zones.
  • Supervisors stay on the floor using listen, whisper, and barge on live calls.
  • Unlocked on every $50 seat; billed only for practice minutes used.

Cost per new agent

$1,200+
Traditional role-play: supervisor time plus lost production.
$60 to $150
AI Mock Calls: 40 to 100 practice calls at $0.15 per minute.
50%
Faster ramp to floor-ready reported by early adopters.

The other roles

Overview

AI Voice Agents

Receptionist, qualifier, outbound, and training agent on one platform.

Overview Inbound

AI Receptionist

24/7 answering, intent and state routing, appointment booking, after-hours messages.

See the receptionist Inbound and outbound

AI Lead Qualification

Qualifying questions, eligibility checks, warm transfers, and follow-up campaigns.

See the qualifier
How AI mock calls work Building an AEP mock-call program Launch announcement AI compliance scoring

FAQs

Questions about AI Mock Calls

How do AI Mock Calls know what to drill?

From the agent's own calls. Call transcription and compliance analysis already score every recorded conversation and flag where each agent falls short: a skipped disclosure, a weak response to "I need to talk to my spouse," rushing the needs assessment. The training agent pulls scenarios from those flags, so practice targets the gaps rather than a generic script.

How does an agent start a session?

A supervisor places the agent on a Training Queue in the dialer. When the agent becomes available, the AI places an inbound mock call to them, exactly like a real prospect calling in. There is nothing to install and no separate training platform.

What kind of prospects does the AI play?

Realistic personalities: the Researcher who asks about benefits and limits, the Price Shopper focused on premiums, the Skeptic who does not trust phone salespeople, and the Talker who wanders off topic. It also runs common objections and compliance traps, where the prospect tries to get the agent to skip a disclosure or make a claim they should not.

What does the agent get after the call?

An instant score and specific recommendations, tied to the transcript. Supervisors see progress per agent over time, so onboarding and coaching decisions are based on measured skills rather than gut feel.

What does it cost?

AI Mock Calls are $0.15 per minute of practice, billed from your prepaid wallet, and unlocked on every $50 seat with no add-on tier. Forty to a hundred practice calls run roughly $60 to $150 per agent, versus $1,200 or more in supervisor time and lost production for traditional role-play.

Can we customize the scenarios?

Yes. Agencies configure Training Queues, pick or write scenarios, weight compliance versus sales skills, and track agent progress from the AgentTech Dialer dashboard.

Something else? Contact us

Take a mock call on the demo.

We put you on a Training Queue with your script and let the AI prospect call you.

Schedule demo All AI Voice Agents