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AI Voice Agents Inbound Billed per minute

An AI receptionist that answers every call, in seconds, around the clock.

Built into the AgentTech Dialer. It greets by campaign, understands what the caller needs, routes by intent and state licensing, books appointments, and takes messages after hours. Every call is recorded, transcribed, and compliance-scored.

Insurance buyers call once. If nobody answers, they call the next agency. Now somebody always answers.

No hold music, no voicemail, no missed calls

During AEP surges and at 9 p.m. on a Sunday, every call is answered the same way.

Always on
Overflow, after hours, holidays, and lunch breaks are covered without staffing them.
Greets by campaign
The receptionist knows which number and campaign the call came in on.
Callers who want a human get one
Any request for a person triggers an immediate transfer to the right queue.

Routing that respects licensing

Understands what the caller needs and sends them to the right queue, with state licensing and skills enforced.

Intent detection
New quote, existing policy, billing, claims, or a specific agent by name.
Queue rules honored
The same skills, states, priority, and call caps your agents' queues already use.
Warm handoff
The agent sees who is calling and why before they pick up.

Appointments on the right agent's calendar

Offers real availability and books it, with the reminder sequence started automatically.

Real availability
Reads agent calendars and books only open slots.
Reminders started
Confirmation text and reminder cadence kick off from the CRM.

Messages that land on the contact record

Name, number, reason for the call, and a transcript, attached to the contact and assigned as a task.

Structured capture
The details you ask for, captured as fields, not a voicemail to decode.
Task created
A callback task is assigned to the right queue or agent.

Every AI call scored like a human call

Recording, transcript, and compliance score on every receptionist conversation.

Disclosures enforced
Recording and identity disclosures are part of the greeting.
Reviewed with the rest
Flagged AI calls appear in the same supervisor queue as human calls.

Where agencies put the receptionist first.

Turn it on for one number or one situation, then widen it as the floor gets comfortable.

  1. After hoursEvenings, weekends, and holidays, with booked callbacks instead of voicemail.
  2. OverflowWhen every agent is on a call, the AI answers instead of the hold queue.
  3. AEP and OEPSeasonal volume without seasonal hiring for the front door.
  4. Existing customersBilling, ID cards, and policy questions routed or answered without a sales agent.
  5. Publisher linesEvery marketplace and publisher number answered instantly and routed by state.
  6. Front deskReplace the phone tree entirely and let the receptionist route by intent.

FAQs

Questions about the AI receptionist

What happens when a call comes in after hours?

The AI receptionist answers, explains your hours, offers to book a callback or appointment on the next available agent's calendar, and takes a message. The message, the recording, and the transcript land on the contact record so the morning team sees it first.

Can it route calls by state licensing?

Yes. It routes into the same queues your agents sit in, so state licensing, skills, priority, and call caps are honored exactly as they are for any inbound call.

Will callers know they are talking to an AI?

The greeting is yours to write, and the dialer's disclosure rules apply. Most agencies identify the assistant by name and role and let it say so. Callers who ask for a person are transferred immediately.

Can it handle more than one number or campaign?

Each voice-agent profile has its own greeting, questions, and rules, and you can assign different profiles to different numbers, campaigns, or queues. A Medicare line and a final expense line can have different receptionists.

How is it priced?

The AI receptionist is unlocked on every $50 seat with no add-on tier and billed by the minute of AI voice from your prepaid wallet, alongside VoIP minutes.

Something else? Contact us

Call it yourself.

On a demo we point a live number at an AI receptionist built on your greeting and let you ring it.