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June 8, 2026 Best Practices

ACA SEP Triggers

60+ qualifying life events drive year-round ACA volume; how agencies build a SEP marketing system instead of waiting for OEP.

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June 7, 2026 Best Practices

ACA OEP Staffing Model

OEP runs Nov 1 – Jan 15. The capacity math for hiring, training, and ramping an OEP team — and when to start each phase.

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June 6, 2026 Best Practices

FE Agent Attrition Cost

Replacing a final expense agent costs $15–25K in hard plus soft costs. The math agency principals should run before defending or firing.

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June 5, 2026 Best Practices

Annual FE Policy Review

Systematizing annual reviews drives 25%+ cross-sell to other senior products. The review process every agency principal should run.

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June 4, 2026 Best Practices

Senior Buying Psychology

Research-backed model on senior decision-making — slower, trust-driven, repetition-required. How agencies design training around it.

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June 3, 2026 Comparison

FE Lead Source ROI

Real unit economics with assumptions transparent — not vendor marketing. Cost per dial, cost per quote, cost per placement, by source.

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June 2, 2026 Compliance

FE State Compliance Map

State-by-state suitability and replacement rules; what compliance officers must track when running a multi-state FE book.

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June 1, 2026 Best Practices

FE Callback Cadence

A 6-touch cadence over 14 days outperforms 3-touch on senior contact-rate decay. The data, the schedule, and the agency-level enforcement.

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May 31, 2026 Best Practices

FE Objection Library

Per-agent rebuttal-reinvention is a quality and consistency disaster. How agencies centralize, version, and update objection responses.

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May 30, 2026 Best Practices

Day-1 vs Graded Mix

A graded-heavy book is a chargeback risk; a day-1-heavy book is a placement-rate problem. The right mix protects margin.

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