Massachusetts Insurance Dialer
The insurance dialer built for Massachusetts compliance. AI-powered monitoring for DOI regulations, all-party (two-party) consent call recording, and automatic DNC scrubbing—purpose-built for MA insurance agencies.
Insurance Calling Compliance in Massachusetts
Selling insurance in Massachusetts (MA) means navigating regulations from the Massachusetts Division of Insurance, federal TCPA rules, and CMS guidelines if you sell Medicare products. With a population of 7.0 million, Massachusetts represents a significant market for Health insurance, Medicare, auto insurance, and life insurance.
Massachusetts has some of the strictest wiretapping laws in the country—all-party consent is enforced under MGL Chapter 272, Section 99. Violations carry criminal penalties. The state's Do Not Call regulations (201 CMR 10.00) impose additional telemarketing restrictions.
Call Recording in Massachusetts: As an all-party (two-party) consent state, all participants must be informed before a call can be recorded. AgentTech Dialer automatically plays a recording disclosure at the start of every call to Massachusetts numbers, ensuring compliance without agents needing to remember.
Massachusetts Insurance Calling Requirements
Key compliance rules AgentTech handles automatically for MA calls
Calling Hours
Permitted calling hours: 8:00 AM - 9:00 PM local time. AgentTech automatically blocks calls outside permitted windows for MA area codes.
Recording Consent
Massachusetts requires all-party (two-party) consent for call recording. AgentTech handles consent disclosures automatically on every MA call.
DNC Compliance
Federal DNC + Massachusetts Do Not Call registry. AgentTech scrubs all lists automatically before dialing.
Medicare Compliance
CMS compliance monitoring for Medicare sales in Massachusetts—scope of appointment, prohibited language, and enrollment period rules enforced in real-time.
DOI Regulations
Compliance with Massachusetts Division of Insurance requirements including agent licensing verification and solicitation rules.
Call Transcription
AI-powered real-time transcription for every Massachusetts call. Searchable records for compliance audits and agent training.
AgentTech Features for Massachusetts Agencies
Everything MA insurance agents need in one platform at $50/seat.
- AI compliance monitoring for DOI and CMS regulations
- Automatic all-party (two-party) consent recording disclosure for MA calls
- DNC list scrubbing (Federal DNC + Massachusetts Do Not Call registry)
- Time-zone-aware calling hour enforcement
- Real-time call transcription and searchable records
Massachusetts Market
References
- Massachusetts Division of Insurance: mass.gov/orgs/division-of-insurance
- TCPA (47 U.S.C. § 227): law.cornell.edu
- CMS Medicare Marketing: cms.gov
Frequently Asked Questions
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