FE TCPA Compliance Software

Pre-campaign DNC scrubbing at the list layer, consent storage, configurable calling-window settings, AI Compliance Scoring on every recording, and DOI-ready recording — at $50/seat.

Federal + State DNC Consent Vault $50/seat
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FE Telesales = Highest TCPA Exposure of Any Insurance Vertical

FE telesales has the highest TCPA exposure of any insurance category. The buyer pool skews 60–85, demographically over-represented in TCPA litigation. Aged-lead dialing magnifies the risk: a 180-day-old consent is functionally stale per most plaintiff law firms. Per 47 U.S.C. § 227, TCPA penalties run $500 per call ($1,500 if willful). A 1,000-record campaign without proper consent can produce a $500,000 class-action exposure.

AgentTech\'s compliance suite was built to keep FE telesales agencies on the right side of the FCC, FTC, state DOIs, and plaintiff bar. Lists are scrubbed against federal and state DNC at the list/lead-vendor layer before each campaign — not once a month. Every consent is timestamped with source URL, IP, language version, and TrustedForm/LeadiD certificate. Every call is recorded, and the post-call AI Compliance Scoring reviews each recording for whether required disclosures were actually delivered. AgentTech respects the calling-window settings you configure per campaign with local-time and DST handling.

$500-$1,500
Per-call TCPA penalty
8 AM-9 PM
Allowed window, called party local time
12 states
With additional DNC/disclosure rules

What\'s Included

  • Pre-campaign DNC scrubbing: Federal + all state DNC registries handled at the list/lead-vendor layer before lists load into AgentTech, with scrub timestamps stored on the record.
  • Consent vault: URL, IP, timestamp, language version, LeadiD/TrustedForm cert per record.
  • Calling-window respect: Respects the calling-window settings you configure per campaign, with local-time and DST handling.
  • AI Compliance Scoring (post-call): Reviews every call recording and flags where required disclosures (TCPA, sales-call disclosure, graded-benefit explanation) were missed or rushed. The in-call AI Sales Coach can also prompt agents to deliver disclosures during the conversation.
  • Internal DNC tracking: Org-wide opt-out propagates instantly across all campaigns and agents.
  • DOI-ready recording: Searchable, time-stamped, retrievable in under 30 seconds for a subpoena.

Read More

See related: TCPA Compliant Dialer, FE AI Coaching, Best Dialer for FE. Definition: TCPA Compliance.

Frequently Asked Questions

TCPA requires (1) Prior Express Written Consent for autodialed calls or prerecorded messages to wireless numbers, (2) DNC scrubbing against federal and state DNC registries, (3) calling only between 8 AM and 9 PM local time of the called party, (4) caller ID disclosure, and (5) honoring company-internal DNC requests. Penalties: $500–$1,500 per violation.

DNC scrubbing against federal and state registries happens at the list/lead-vendor layer before lists are loaded into AgentTech. Once leads are in the platform, AgentTech maintains an internal DNC list — opt-out requests captured on a call propagate organization-wide instantly across every campaign and agent. Scrub timestamps from your list provider are stored alongside each record.

For every consenting opt-in, AgentTech captures the source URL/IP, timestamp, IP address, consent language version, and (where applicable) the LeadiD or TrustedForm certificate. The full call recording — including any verbal consent or disclosure spoken on the call — is stored with the record. All discoverable in 30 seconds for a DOI subpoena.

Yes. AgentTech respects the calling-window settings you configure per campaign (with local-time and DST handling), and you can configure state-mandated disclosure scripts (e.g., FL "this is a sales call") to surface in the agent script. The post-call AI Compliance Scoring then reviews every recording for whether the required disclosures were actually delivered.

Stop Losing Sleep Over TCPA Class Actions

Per-campaign DNC scrubbing, consent vault, AI-scored disclosure compliance, and DOI-ready recording.

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