Speech Analytics
for Insurance Sales

Transform every call into actionable insights. AI-powered speech analytics identifies compliance risks, successful sales techniques, and coaching opportunities automatically.

AI Analysis Keyword Spotting $50/seat
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What is Speech Analytics?

Speech analytics uses AI and natural language processing to analyze recorded calls, extracting insights about customer sentiment, agent performance, and compliance adherence. Every call becomes a data point for improvement.

For insurance agencies, speech analytics can detect compliance violations, identify successful closing techniques, and spot customer objections that need better handling.

Compliance Focus: AgentTech speech analytics is trained on insurance conversations, automatically flagging Medicare and TCPA compliance concerns.

Speech Analytics Features

Turn every conversation into competitive intelligence.

  • Automatic transcription with speaker identification
  • Keyword and phrase spotting
  • Compliance violation detection
  • Agent performance scoring
  • Trend analysis across all calls

Call Intelligence

100%
Calls analyzed
Real-time
Alerts
AI
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Frequently Asked Questions

Speech analytics uses AI to analyze the content, patterns, and trends in phone conversations at scale. It extracts insights from thousands of calls—identifying common objections, successful sales techniques, compliance patterns, and customer sentiment across your entire operation.

Speech analytics reveals which talk tracks convert best, which objections agents struggle with, what competitors prospects mention, and where calls typically stall. These insights drive targeted coaching, script improvements, and strategic decisions based on actual conversation data.

Call transcription converts speech to text. Speech analytics goes further—analyzing transcripts at scale to identify patterns, trends, keywords, and insights across thousands of calls. Transcription is the input; analytics is the intelligence layer.

Yes. Speech analytics can identify compliance patterns across your entire call library—finding agents who consistently miss required disclosures, detecting prohibited language trends, and surfacing systematic compliance risks that per-call monitoring might miss.

Ready to Unlock Call Insights?

Transform your calls into actionable intelligence. Try AgentTech today.

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Related Features

Call Transcription

Real-time speech-to-text
Call Recording

Secure compliance recording
Real-Time Coaching

AI guidance during calls
Compliance Monitoring

Medicare-specific violation detection
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