AgentTech vs Five9

Five9 is an enterprise CCaaS leader. AgentTech is built specifically for insurance. Compare features, pricing, and capabilities to find the right fit for your agency.

Save 70% Medicare Compliance CRM Included

Quick Verdict

Five9 is a powerful enterprise CCaaS platform used across many industries—but it's priced for large enterprises and lacks insurance-specific compliance. AgentTech delivers comparable call center features with Medicare compliance AI and built-in CRM at 70% less cost.

Choose Five9 if you're a large enterprise with complex omnichannel needs across multiple industries.
Choose AgentTech if you're an insurance agency that needs compliance, CRM, and cost efficiency.

Five9 vs AgentTech Comparison

Enterprise CCaaS vs. insurance-focused platform

Feature Five9 AgentTech
Best For Large enterprises Insurance agencies
Price Per Seat $150-200+/month $50/month all-in
Medicare Compliance AI No Yes - Real-time
Built-in CRM No (add $50-100/seat) Yes - Included
Setup Time Weeks Same day
Minimum Seats Often required None
Predictive Dialing Yes Yes
Omnichannel Full suite Phone & SMS
Call Transcription Add-on cost Included
Insurance Focus General purpose Purpose-built

Real Cost Savings

For a 50-seat insurance call center, switching from Five9 + CRM to AgentTech saves over $100,000 annually while gaining insurance-specific features.

Five9 + CRM (50 seats) $150,000-180,000/yr
AgentTech (50 seats) $30,000/yr
Annual Savings $120,000-150,000

What You Gain with AgentTech

  • Medicare-specific compliance AI
  • Built-in insurance CRM
  • Real-time call transcription
  • AI coaching cards during calls
  • Same-day setup
  • Dedicated insurance support

Choose Five9 If:

  • You're a large enterprise with 500+ seats
  • You need full omnichannel (chat, email, social)
  • Budget isn't a primary concern
  • You operate across multiple industries

Choose AgentTech If:

  • You're an insurance agency of any size
  • Medicare compliance is critical
  • You want significant cost savings
  • You need CRM included, not extra

Explore More

Five9 Alternative Pricing Comparison Insurance Dialer Compliance Monitoring TCPA Compliance Guide

Frequently Asked Questions

AgentTech delivers insurance-specific compliance monitoring, built-in CRM, and state license routing at $50/seat. Five9 charges $150-200+/seat without CRM and lacks insurance-specific compliance features. For insurance agencies, AgentTech provides more at less cost.

Five9 costs $150-200/seat plus CRM ($50-150/seat). AgentTech is $50/seat all-inclusive. A 50-agent team saves $102,000-174,000+ annually while gaining insurance compliance monitoring Five9 doesn't offer.

Both platforms offer enterprise-grade reliability. Five9 has a longer track record as a public company. AgentTech provides equivalent uptime and reliability at a fraction of the cost, with insurance-specific features that justify the switch.

Yes. Most agencies complete Five9-to-AgentTech migration in 1-2 weeks. AgentTech is browser-based—no hardware changes needed. We help migrate contacts, configure routing, and train your team. Many agencies switch over a weekend.

Ready to Save $100K+ Annually?

Switch from Five9 to AgentTech and get more features for less. Get started today.

Try AgentTech Dialer Now

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