Empower Your Remote Team with Virtual Call Center Software

Communicate with customers across voice channels from one seamless platform. With real-time AI coaching and analytics, your distributed team can deliver exceptional customer experiences from anywhere.

Try AgentTech Dialer Now

If your team of agents is spread out and needs to regularly connect with customers and prospects, then virtual call center software is what you need. AgentTech Dialer's platform empowers remote insurance teams to boost service levels, maintain compliance, and efficiently onboard new hires—no matter where they're located.

The AI Advantage

AgentTech Dialer is powered by AI that understands insurance sales and compliance. With real-time transcriptions, agents no longer need to take notes manually—they can stay fully engaged in conversations while our AI captures every detail.

Key AI Features

Real-time call transcription
AI-generated call summaries
Compliance monitoring and alerts
Sentiment analysis for supervisors

Seamless Remote Operations

Everything you need to manage distributed teams

Set Up in Minutes

Assign phone numbers and create teams from your online dashboard. No hardware, no complex IT setup.

Any Device, Anywhere

Works on desktop and mobile. Agents can take calls from their laptop at home or their phone on the go.

Real-time Visibility

Supervisors can monitor all active calls, see which ones need attention, and provide coaching without being in the same room.

Speedier Quality Assurance

Accelerate quality assurance reviews and reduce compliance risks with AI-powered monitoring. Instead of supervisors manually reviewing call recordings, AgentTech AI automatically flags compliance concerns and highlights coaching opportunities.

Automated Compliance Checks

AI monitors every call

Coaching Opportunities

Identify areas for improvement

Time Savings

Review calls faster than ever

Virtual Call Center Comparison

AgentTech Dialer

AI coaching for confident, effective agents
Seamless global scalability
Industry-leading AI built for insurance
$50/seat transparent pricing

Traditional Solutions

Manual coaching, post-call reviews only
Complex third-party integrations to scale
Generic AI not tuned for compliance
Hidden fees and add-on costs

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Frequently Asked Questions

A virtual call center operates without a physical office—agents work remotely from home or any location with internet. The entire operation (dialer, CRM, monitoring, reporting) runs in the cloud, accessible through a web browser.

Yes. AgentTech is designed for remote insurance sales. Agents need only a computer, headset, and internet connection. Supervisors can monitor calls, coach in real-time, and track compliance from anywhere. Many insurance agencies operate 100% virtually.

AgentTech's AI compliance monitoring works identically for remote and office agents. Every call is monitored in real-time, recorded, transcribed, and scored—regardless of where the agent is located. Supervisors can listen, whisper, and barge on any call.

Significantly. Virtual call centers eliminate office rent, utilities, hardware, and geographic hiring constraints. Most agencies save 40-60% on overhead costs. AgentTech's $50/seat pricing includes everything—no hardware, no VPN, no setup fees.

Manage your remote agents with AgentTech

Whether you're handling inbound, outbound, or a mix of both, AgentTech Dialer provides a comprehensive platform for distributed teams.