Is a power dialer better than a predictive dialer for insurance?

For most insurance agencies, yes. Power dialers offer better TCPA compliance because they dial one number per agent (no abandoned calls). <a href="/solutions/predictive-dialer">Predictive dialers</a> are more efficient for high-volume operations but carry higher compliance risk with their multi-line dialing approach.

Power Dialer

Need to maximize outbound calls while staying compliant? AgentTech's power dialer queues your prospect list and pre-loads each number—agents click once to call, maintaining full compliance with insurance regulations.

Queue-based calling One-click to dial AI compliance monitoring

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What is a Power Dialer?

A power dialer is outbound calling software that presents agents with a queue of prospects and automatically loads the next number when they're ready. Unlike predictive dialers that dial multiple numbers simultaneously, power dialers maintain a 1:1 ratio—one call at a time, initiated by the agent.

AgentTech's power dialer pre-types the number so your agent sees prospect information and simply clicks to call. This agent-initiated approach is essential for Medicare and insurance compliance, where regulations prohibit automated dialing systems.

Key Difference: Power dialers let agents control the pace and initiate each call, while predictive dialers automatically connect calls. For insurance sales, power dialers are the compliant choice.

Power Dialer vs Predictive Dialer

Understanding why power dialers are preferred for insurance

Feature	Predictive Dialer	Power Dialer
How It Works	Dials multiple numbers at once	One number at a time
Call Initiation	Automatic	Agent clicks to call
Abandoned Calls	Yes - compliance risk	None
TCPA Compliance	Risky	Compliant
Medicare/Insurance	Not recommended	Preferred method
Agent Preparation	No time to review	Full prospect preview

Power Dialer Features

Everything you need for efficient, compliant outbound calling

Smart Queue Management

Upload lists, prioritize leads, and let the system serve the next best prospect. Skip, pause, or reschedule with one click.

Prospect Preview Screen

See contact details, previous interactions, notes, and policy info before clicking to call. Prepared agents convert better.

One-Click Calling

Number is pre-loaded and ready. Agent clicks once to initiate the call—no manual dialing, no errors, fully compliant.

AI Compliance Monitoring

Real-time compliance scoring during every call. Automatic alerts when agents approach Medicare or insurance regulation issues.

Live Transcription

Every call transcribed in real-time. Review conversations, train new agents, and maintain compliance documentation.

Built-in CRM

No separate CRM needed. Manage contacts, track interactions, schedule callbacks, and view full customer history—all included.

Why Insurance Agencies Choose Power Dialers

Power dialers strike the perfect balance between efficiency and compliance. Your agents make more calls per hour while maintaining full control—exactly what regulators require.

2-3x more calls per hour than manual dialing
Zero abandoned calls = zero TCPA violations
Agent-initiated calls satisfy CMS requirements
Preview time leads to better conversations
$50/seat includes dialer + CRM + AI features

Productivity Comparison

Manual Dialing 15-20 calls/hr

AgentTech Power Dialer 40-60 calls/hr

Power dialing typically increases agent productivity by 200-300%

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Frequently Asked Questions

A power dialer automatically dials the next number on a list as soon as an agent becomes available. Unlike predictive dialers, power dialers dial one number at a time per agent, ensuring an agent is always ready when a call connects. This makes them ideal for insurance sales where compliance is critical.

For most insurance agencies, yes. Power dialers offer better TCPA compliance because they dial one number per agent (no abandoned calls). Predictive dialers are more efficient for high-volume operations but carry higher compliance risk with their multi-line dialing approach.

A power dialer typically enables 60-80 calls per hour per agent, compared to 20-30 with manual dialing. The exact number depends on connect rates, average call duration, and disposition time. AgentTech's power dialer with AI after-call summaries can push this even higher.

Yes. AgentTech's power dialer is specifically designed for Medicare sales with CMS compliance monitoring, scope-of-appointment tracking, and enrollment period rules built in. The one-call-at-a-time approach ensures full TCPA compliance for Medicare dialing.

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