The 8x8 Alternative
for Insurance Agencies
8x8 is a solid UCaaS platform for general business. But insurance agencies need more—Medicare compliance monitoring, insurance-specific AI, and built-in CRM. AgentTech delivers what 8x8 can't for regulated insurance sales.
Why Insurance Agencies Need More Than 8x8
8x8 offers reliable UCaaS with video, voice, and chat capabilities. But it's designed as a general business communications platform, not an insurance call center solution. For agencies selling Medicare, health, and life insurance, there are critical gaps:
- No Medicare compliance monitoring – No CMS-specific violation detection or TPMO rules
- No built-in CRM – Requires third-party CRM integration at additional cost
- UCaaS focus – Optimized for internal communications, not outbound insurance sales
- Limited call center features – Basic contact center vs. full insurance dialer suite
AgentTech Difference: Purpose-built for insurance call centers with AI compliance monitoring, preview dialing, integrated CRM, and features designed specifically for outbound insurance sales.
8x8 vs AgentTech Comparison
Insurance-focused vs. general purpose
Insurance-Specific Features 8x8 Lacks
When you're selling Medicare or insurance products, you need more than a unified communications platform. You need tools built for regulated sales.
- CMS compliance monitoring with real-time alerts
- Scope of appointment tracking and enforcement
- State licensing-aware call routing
- Insurance-specific CRM with policy tracking
- Compliant preview dialing for Medicare sales
Why Insurance Agencies Choose AgentTech
Frequently Asked Questions
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Get the features 8x8 doesn't offer for insurance. Try AgentTech today.
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