Ready to move on from PBX? AgentTech Dialer's proprietary VoIP platform is easy to set up, easy to manage, and built for insurance call centers that need compliance and cost savings.
A VoIP call center is software that uses Voice over Internet Protocol (VoIP) technology to manage phone calls over the internet instead of traditional phone lines. This means your team can work from anywhere with an internet connection—and you can set up new teams in minutes instead of weeks.
Note: Traditional "call centers" dealt only with phone calls. Today, most businesses use "contact centers" because teams manage other interactions too, like SMS and chat. AgentTech Dialer handles voice communications with AI-powered compliance monitoring.
The advantages of internet-based calling
Built-in dashboards track KPIs like average call time, calls answered, and compliance scores. No need to contact IT or export spreadsheets.
Agents can work from anywhere with internet. Update voicemail greetings, hold music, and routing rules in clicks—not days.
No expensive PBX hardware, no transmission lines, no certified installers. VoIP solutions have a fraction of the footprint and cost.
What to look for in VoIP call center software
AgentTech doesn't rely on third-party APIs. Our vertically integrated stack delivers 40% higher margins—savings passed to you.
Every call transcribed live with AI, not after the fact.
Database-driven routing replaces complex IVR configuration. Set up and change routing in minutes.
Automatic prompts appear on agent screens when compliance topics or competitor names come up.
No need for separate customer management software. It's included.
Real-time alerts for Medicare and insurance regulatory requirements.
See why agencies are making the switch
Ask yourself these questions. If you answer yes to any of these, it's time to consider AgentTech Dialer.
See why insurance agencies are switching from PBX to AgentTech Dialer.
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