Need a cloud contact center solution that empowers supervisors to manage teams from anywhere? AgentTech Dialer's AI-powered platform is built for insurance agencies that demand more.
Try AgentTech Dialer NowA cloud-based contact center (also known as CCaaS) is software that stores data in the cloud and enables customer communications over the Internet rather than relying on on-premises hardware. This eliminates the need for expensive PBX systems, server rooms, and dedicated IT staff.
AgentTech Dialer is a fully cloud-native contact center platform. Our multi-tenant ACD (Automated Call Distribution) eliminates traditional PBX infrastructure entirely, using intelligent database-driven routing instead of complex hardware configurations.
Why insurance agencies are moving to the cloud
Add agents, manage phone numbers, and create new teams in minutes—all from your online dashboard. No equipment to ship, no server closets needed.
Your agents can work from home, the office, or anywhere with internet. Perfect for distributed insurance teams.
No hardware costs, no maintenance contracts, no IT overhead. Just predictable monthly pricing.
Platform updates happen automatically. No downtime, no upgrade projects.
Built for modern insurance contact centers
Monitor all active calls, see sentiment analysis, and scan live transcripts before deciding to jump in.
Automatically monitor calls for regulatory requirements. Get alerts when compliance issues arise.
AI pops up coaching cards when tricky topics come up on calls—competitor mentions, pricing questions, compliance triggers.
Call volume patterns, agent performance, queue health—all in your dashboard without exporting spreadsheets.
See how AgentTech Dialer compares
Beyond the lower initial price tag, the total cost of ownership is significantly lower with AgentTech Dialer compared to traditional contact center technology. From eliminating hardware costs to removing setup fees to automatic updates, running a call center with AgentTech is dramatically more budget-friendly.
Empower your agents and supervisors to work from anywhere with AgentTech Dialer.
Try AgentTech Dialer Now