Most "AI" call centers just add chatbots. AgentTech delivers real artificial intelligence—compliance monitoring that understands regulations, coaching that responds to live conversations, and analytics that predict outcomes. Enterprise AI without the enterprise price.
Many platforms claim AI but deliver basic automation. True AI call center software uses machine learning to understand conversations, not just detect keywords. It learns from your calls, adapts to your industry, and provides insights humans would miss.
AgentTech's AI was built specifically for insurance. It understands Medicare compliance language, recognizes sales objections in context, and knows when an agent needs help—all in real-time, during the call when it matters most.
Real AI vs. Marketing AI: If a platform only offers chatbots or after-call analytics, that's automation—not AI. AgentTech provides in-call intelligence that helps agents while they're talking, not after it's too late.
Intelligence built into every part of the platform
Trained on insurance regulations, our AI listens to every call and flags compliance issues in real-time. Not keyword matching—actual understanding of context and intent.
Advanced speech-to-text converts conversations as they happen. High accuracy even with industry terminology, accents, and background noise.
AI detects objections, competitor mentions, and complex questions—then surfaces relevant coaching prompts on the agent's screen instantly.
AI analyzes call patterns to predict outcomes, identify at-risk conversations, and surface insights about agent performance and customer behavior.
Database-driven routing that considers agent skills, licensing, past performance, and caller needs—not just simple round-robin distribution.
AI gauges caller sentiment throughout the conversation, alerting supervisors when calls need intervention and tracking emotional patterns.
Intelligence that benefits your entire organization
The intelligence gap is significant
See AgentTech's AI features in action. Enterprise intelligence at $50/seat.
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